Date: 23 July 2013
Category: RealTime CEO
Tags: Business Quadrants
Welcome back to our readers! In our last blog Your People, we discussed the important role your staff play in your business. Today we will be looking at ways to boost morale among your staff by creating a celebration culture.
It’s important to celebrate regularly in your business. People respond well to positive stimulation. But when times are tough, it’s easy to get caught up in negativity and forget about celebrations. This mood filters through to all your people.
“But the tougher it gets out there, the more you have an opportunity to win. Let’s turn around that negative outlook and think about what we have to celebrate. What are we doing well? What are we proud of? What about the fact that we’re still here? You know who isn’t celebrating that? The people who are no longer in business. Well, we’re here and that’s worth celebrating.” – Nick Setchell
Find something you can celebrate each week. If someone wins an award or delivers an outstanding customer experience, there’s a great reason to call it out and generate pride in the business. Celebrations don’t have to be expensive or on a large scale. Ideas can include recognizing achievements in meetings, providing morning tea, issuing small mementos such as pens or coffee mugs with positive messages or hosting a lunchtime/after work BBQ. Not only does this give your people an opportunity to gather in a more relaxed setting, it gives you as the CEO an opportunity to tell your people in person what a good job they’re doing.
If you’re the type of boss who doesn’t often praise your people for their achievements, creating reasons to celebrate will have a powerful positive effect on morale. And if you’re the type who constantly hammers your people to do better, it can have an even greater impact. If you just push your staff all the time, they will get used to it and will just stop listening. So it’s important to keep the right balance of encouraging your people to do better and celebrating their achievements.
Come back and join us for our next blog where we will be focusing on Your Operations and how well equipped your business engine is to seize growth opportunities.
Want to hear more about RealTime CEO and how it can help your business? Get in touch with us and organise a chat with Nick Setchell.
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