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  • About Us
    • Nick Setchell – RealTime CEO
    • Vistage & TEC WorkshopsNick Setchell has been working with Vistage, the world’s largest CEO organization, since 2001.
    • NewsSee what’s happening with RealTime CEO.
    • Economic Update Report
    • Contact UsReach out to us. If you’re interested in booking Nick to give a keynote address or workshop at your conference, please include the date and location.
  • Concepts
    • Fiscal Focus Financial Statement AnalysisUnlock the hidden numbers in your P&L and balance sheet to see how you’re performing in 11 vital metrics.
    • Should We? / Can We?View, in real time, the actual financial impact of the hundreds of business decisions your team makes every month.
    • 24 Month Rolling ForecastingBlend your trailing twelve months with a rolling 12-month forecast to get a complete financial picture of your business.
    • J Curve ManagementTrack the number of investments you’re undertaking, the 3 phases of each, and the 5 rules for managing them.
    • Return on Operations – ROOView your return on operations percentage — your ROO % — the most powerful number to measure business success.
    • CEO Performance AnalysisBenchmark your performance as a private-company CEO against others in your industry.
  • Resource Center
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RealTime CEO Blog


The 4 Business Quadrants – Your People

Date: 15 July 2013
Category: RealTime CEO
Tags: Business Quadrants

Your people are the people who work in your business. Their input allows your business to produce its product or service. ‘Your People’ is also the 3rd quadrant in the 4 Business Quadrants.

How do you know what kind of people you have working for your business? Do you have validated way of assessing whether your people are doing what you’ve asked them to do? I’m sure each of you has uttered those immortal words, “People are our greatest asset.” You may be right. If you are, then one of the most critical parts of your job, whether you like it or not, is to be a part time psychologist for your people. CEOs have many qualifications but a degree in psychology isn’t usually one of them. Most CEOs are not qualified to do one of the most important parts of their job. So, how do we manage the different skills and challenges of our staff members? The good news is that people assessment tools are more powerful and more readily available today. 

How do we communicate with people in other areas of the business? People come together from different areas of the business but everyone has different skills & different areas or expertise. It helps if we can create a common vocabulary that enables everyone to participate. For example – in terms of plain English measurement of business performance, check out our blog on Fiscal Focus.

Unlike other business assets, it’s much harder to predict what is going to happen with people because human beings have free will and different people will respond to different management styles. Try to establish what makes your people tick and think about how you could vary your management style to get the best out of your people.

If people are our greatest asset then it’s important to keep them people happy. And it’s especially vital during tough times. In our next blog we will discuss Celebration Culture and how you can improve morale in your business.

Think you need some more advice in this area? Reach out to us and we can help you.

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